This Privacy Policy describes how ShopiSupp ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, interact with, or make a purchase from www.shopisupp.com (the "Website"), or otherwise use any of our related services (collectively, the "Services").
Our Services are powered by Shopify Inc. Shopify provides us with the e-commerce platform that enables us to sell our products and services to you. This Privacy Policy governs the handling of your personal information and supersedes any conflicting provisions in our Terms of Service.
By accessing or using our Services, you confirm that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described below.
1. Information We Collect We collect personal information you provide directly to us and information automatically collected via technology.
Categories of personal information include:
Contact details (e.g., name, shipping/billing address, phone number, email)
Payment details (e.g., credit/debit card info, payment confirmation)
Account information (e.g., username, password, preferences)
Order and transaction history (e.g., items purchased, returned)
Communications (e.g., customer support messages)
Device and usage data (e.g., browser type, IP address, session behavior)
2. How We Collect Your Information
Directly from you: when you make a purchase, create an account, or contact us.
Automatically: through your device when using our Website (via cookies, log files, etc.).
From third parties: such as payment processors, fulfillment providers, or marketing platforms.
3. How We Use Your Information We use your personal information to:
Fulfill and manage orders, payments, and returns
Provide and personalize your shopping experience
Communicate with you (e.g., customer support, order updates)
Send promotional and marketing materials (with your consent)
Prevent fraud and ensure security of our Services
Comply with legal obligations
4. Disclosure of Your Information We may share your personal information with:
Shopify (our e-commerce platform provider)
Third-party service providers (e.g., payment processors, delivery services)
Marketing and advertising partners (to provide personalized offers and ads)
Government or law enforcement (to comply with applicable legal requirements)
In case of a business sale, merger, or reorganization.
5. Shopify's Role Our Website is hosted by Shopify. Shopify collects and processes data necessary to provide its platform to us. For details on how Shopify uses your personal information, please visit the Shopify Privacy Policy.
6. Your Rights & Choices Depending on your jurisdiction, you may have rights regarding your personal data, including:
Accessing your personal information
Correcting inaccuracies
Deleting your personal data
Withdrawing consent for marketing
Opting out of data sales or targeted advertising
To exercise any of these rights, please contact us at [email protected].
7. Children’s Privacy ShopiSupp does not knowingly collect personal data from children under the age of majority. If you believe a child has submitted personal data, please contact us and we will promptly delete it.
8. Data Retention & Security We retain personal information as long as necessary to fulfill our obligations and legal requirements. We use technical and organizational security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
9. International Transfers If you are located outside of the United States, please be aware your data may be transferred to, stored, and processed in a country that may not provide the same level of data protection. We take reasonable steps to protect your data in accordance with this policy.
10. Third-Party Links Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before submitting any information.
11. Changes to This Policy We may update this Privacy Policy from time to time. We will post the revised version on our Website and update the "Effective Date." Continued use of our Services after any changes indicates your acceptance.
12. Contact Us For questions about this Privacy Policy or your personal information, please contact us:
Email: [email protected].
Address: 78 SW 7th St, Miami, FL 33130